Privacy Policy

Stay in Cambridge

Last updated: 09 January 2026

At Stay in Cambridge, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information, and your rights in relation to it.

If you have any questions, you can contact us at hello@stayincambridge.uk

Who we are

Stay in Cambridge operates a furnished home at Brownlow Road, Cambridge, offering short and mid-term accommodation for guests.

For the purposes of data protection law, we are the “data controller” of your personal information.

What information we collect

We collect personal information when you:

  • Make a booking or enquiry

  • Contact us by email or message

  • Sign up to our mailing list

  • Stay at the property

This may include:

  • Your name

  • Email address

  • Phone number

  • Booking and stay details

  • Payment-related information (processed securely via third-party providers)

When you visit our website, we may also collect limited technical information such as:

  • IP address

  • Browser and device type

  • Pages visited and time spent on the site

We do not knowingly collect sensitive personal data.

How we use your information

We use your information to:

  • Manage bookings and stays

  • Communicate with you before, during, and after your stay

  • Respond to enquiries

  • Send occasional emails if you have chosen to join our mailing list

  • Improve our website and services

  • Meet legal and regulatory obligations

We only use your information where there is a clear and lawful reason to do so.

Email communications

If you sign up to our mailing list, we may send you occasional emails about availability, updates, or relevant information about staying in Cambridge.

You can unsubscribe at any time using the link in our emails or by contacting us at hello@stayincambridge.uk.

Booking confirmations and essential stay-related emails are not marketing and will be sent regardless of marketing preferences.

Our legal basis for processing data

Under UK GDPR, we process your personal data because:

  • It is necessary to fulfil a contract with you (your booking and stay)

  • It is necessary for our legitimate interests in running and improving our services

  • You have given consent (for example, for email marketing)

  • We are required to do so by law

Sharing your information

We may share your information with trusted third parties where necessary, including:

  • Booking platforms

  • Payment processors

  • Email marketing providers

  • Website analytics services

  • Professional advisers or authorities where legally required

We do not sell or rent your personal information to third parties.

Cookies and website analytics

Our website uses cookies to ensure it works properly and to help us understand how visitors use it.

Some cookies are essential for the site to function. Others, such as analytics cookies, help us improve the website. You can manage or disable cookies through your browser settings or via our cookie banner.

How long we keep your information

We keep personal information only for as long as necessary to:

  • Manage bookings and stays

  • Meet legal, tax, and accounting requirements

  • Handle enquiries or disputes

When data is no longer needed, it is securely deleted.

Your rights

You have the right to:

  • Access the personal data we hold about you

  • Ask us to correct inaccurate information

  • Request deletion of your data where appropriate

  • Object to or restrict certain types of processing

  • Withdraw consent for marketing at any time

If you are unhappy with how we handle your data, you also have the right to complain to the UK Information Commissioner’s Office (ICO).

Changes to this policy

We may update this policy from time to time. The latest version will always be published on our website.

Contact us

If you have questions about this policy or your personal data, please contact:

Stay in Cambridge
Email: hello@stayincambridge.uk